Discover empathetic marketing: the framework for understanding the emotions that drive consumer behavior.Brand trust is crucial for the future of publishing. Readers are savvier consumers than years past and understand the nuances of publishing. When publishers act in a way that doesn’t align with book-buyer values, consumers are quick to criticize—or even boycott—books, imprints, and publishing houses all together.
To cultivate brand trust, publishers need to practice empathetic marketing: the practice of understanding the emotions that drive consumer behavior. In this session, you’ll learn how to:
- identify an audience’s core values and purchasing motivators
- build brand trust to drive book sales
- use limited marketing dollars for maximum reach
- avoid missteps and improve community relationships